Job Summary
The Account Management, Manager – PSF is a key client-facing role on GLG’s Professional Services Firms team that plays a vital part in GLG's relationships with leading consulting companies across the EMEA region. The Account Management Associate will work alongside senior sales managers to develop both large and mid-sized partnerships by engaging client users within Professional Services Firms, helping them fully realise the value of GLG's platform. At GLG you will have both the opportunity to progress quickly and to also work in a collaborative environment.
Specific responsibilities include (but are not limited to):
- Work alongside account managers to drive commercial success, develop account plans and engage with clients regularly to articulate the firm's value proposition and uncover new growth opportunities for GLG
- Build relationships across all seniority levels (e.g. Consultants, Managers, Partners, etc)
- Building on the successful franchise the firm has established in the Professional Services Firms sector, the Account Management Associate will continually enhance customer targeting and outreach while refining the firm's value proposition in the segment
- Further develop the GLG's service offering and explore opportunities for new product and channel development
- Engage regularly with colleagues in marketing, legal, client solutions, finance, technology, to solve complex business issues and successfully bring these capabilities to market
- Assist account managers with client related support requests, meetings, renewals, reporting, and presentations
- Organise key internal and external client meetings
- Prepare and send key reports to clients and internal stakeholders
An ideal candidate will have the following:
- 1-3 years of work experience within an account management / business development role (inside sales, new business development, relationship management) role in relevant industries
- Experience in subscription account management roles
- Proven track record of developing account plans and securing successful renewals
- Outstanding written and oral communication skills
- Executive presence, the ability to interact with senior executives and professionals
- The highest level of integrity and professionalism
- Demonstrated ability and initiative to handle increasing responsibility over time
- Bachelors degree or above or equivalent work experience
- Full business proficiency in English. Additional languages such as French or German would be a bonus but not essential for this role.
What we offer:
- Competitive base salary and annual bonus with comprehensive benefits (including healthcare coverage, a contributory pension plan, 25 days annual leave plus bank holidays)
- Global tuition reimbursement to support GLGers who want to continue their professional education
- A great team atmosphere with socials, off site activities and sports teams to join
- An opportunity to contribute to GLG’s Social Impact Partners Programme
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.