Responsibilities:
- Manages client usage reports and daily client activities by proficiently using MS Excel and software tools like Looker, Salesforce, etc
- Interact with other departments (Sales ops, Finance, Legal) to resolve any issues related to sales activities (e.g. invoice, legal documents, revenue recognition, etc.)
- Generates and processes new sales leads as necessary
- Takes sales information and puts it into an easily readable format
- Provides any necessary data or reports to the sales team
- Managing customer accounts and performing data entry tasks as necessary
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
- Arranges appointments with clients and sales team
- Acknowledges customers by responding to emails, texts, and phone calls
- Updates all contact information for clients
- Does any necessary administrative work including filing reports or presenting sales team with necessary documents
Requirements:
- Proficient at utilizing MS software (excel, ppt, etc)
- Understanding of sales principles and customer service practices
- Exhibit relentless attention to detail
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- Bilingual (Korean and English)
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
EEO Policy Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.